How to Open a Cash Drawer Manually?

If you cannot wait for replacement keys and you are unable to open the drawer electronically. Watch these 2 procedures to access your till and currency. Choose your method depending upon your drawers lock position. You will need a good size Phillips screw driver. You should feel comfortable following the process.

Use this method when your drawer is locked and you must access your till and currency.

If you are using a cable disconnect it. Flip the cash drawer over and locate the 6 screws you must remove. Unscrew only these specific 6 screws from the cash drawer base and remove. Do not remove any other screws. Please be careful removing the base, the edges are raw metal and are sharp. To reassemble the drawer, open the drawer by releasing the latch. Remove the inner drawer. Insert this end with knobs first. Place the base back on the drawer and re-insert the 6 screws. Flip the drawer and re-insert the inner drawer and till.

Use this method when your drawer is unlocked and you must access your till and currency.

Slide the rear of the drawer off the counter two or three inches (without tipping it over) just far enough so you can see the three screws along the back edge. Separate the base from the case by removing just the three screws along the back edge. Please be careful creating a gap, as the edges may be sharp. Lift the case or base slightly to create a gap. Look in to the gap and find the latch arm, release the latch by pressing it to the side. The inner drawer will release open. Close the gap and screw the 3 screws back into place.