A cash drawer is a type of compartment or tray used to store cash and other valuables in a business or retail environment. It is commonly found in places such as retail stores, restaurants, and banks, where cash transactions take place. The cash drawer is usually located near the point...
Whether you're using a computer or an iPad, your cash drawer arrives ready for you to use with little to no setup. If you're planning to open your cash drawer manually, simply place it on your checkout counter and keep its key in a secure place nearby.If you want your cash drawer to open automatically when you complete a sale, make register adjustments (e.g. opening or closing counts) or select Open Drawer in Retail POS, you need to connect your cash drawer to your receipt printer with a cable. This way, the receipt printer can let the cash drawer know when it's printing a receipt. This triggers your cash drawer to open as its mechanism is printer-driven. To set up your cash drawer to open automatically, select the tab that matches your Lightspeed Retail POS setup (desktop or iPad). From there, follow the setup instructions. They're applicable to all our supported cash drawers as their setups are all essentially the same. What you needTo set up your cash drawer, you need the take out the following from your hardware shipment: Cash drawer Money tray insert (usually inserted in cash drawer already) Cash drawer cable Keys Note: We send you an email as soon as we ship your hardware. If you have further questions regarding your shipment, please contact the shipping carrier or contact Billing. Before you beginBefore you set up your cash drawer, we do recommend setting up your receipt printer. This way, you'll be able to test your cash drawer after connecting it to your receipt printer. Desktop iPad Setting up a cash drawer on your computer To set up your cash drawer on your computer, you need to: Connect your cash drawer to your receipt printerConfigure your cash drawer to open automaticallyTest your cash drawer 1. Connect your cash drawer to your printerThe cash drawer cable that comes in your hardware shipment is sometimes labeled CASH DRAWER on one end and PRINTER on the other. This is to help you connect your cash drawer to your receipt printer correctly. If not, the larger end of the cash drawer cable connects to your cash drawer and the smaller end connects to your receipt printer. Connect the cash drawer cable to your receipt printer and cash drawer. Turn the key to the unlock position. While the cash drawer is unlocked, it will pop open automatically whenever you print a receipt. 2. Configure your cash drawer to open automatically In Retail POS, go to Settings > General Options. From the Cash Drawer (iPad and Lightspeed Hub only) drop-down, select one of the following options: All Payment Types (default) Cash Only Never Tap Save Changes. 3. Test your cash drawerThe fastest and simplest way to test your cash drawer is to go to Sales >...
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If you cannot wait for replacement keys and you are unable to open the drawer electronically. Watch these 2 procedures to access your till and currency. Choose your method depending upon your drawers lock position. You will need a good size Phillips screw driver. You should feel comfortable following...
REMOVING THE Cash Drawer Insert (Cash Tray) Open the cash drawer and remove the plastic coin and bill tray. Grasp the drawer by the sides of the front and lift the drawer up until it stops. Tip the front of the drawer down and pull the drawer out at an...
Cash drawers can be fitted with a variety of different interfaces to ensure they communicate correctly with other Point Of Sale hardware and software. If you require a specialist interface, please contact us. Here are some of the more commonly available interfaces you will see mentioned: RJ11/RJ12 – Widely considered to...
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